Welcome to Katsu Later's Website!
1. Introduction
Welcome to Katsu Later. Katsu Later is a trading name of Neighbour's Flavours Ltd ("we", "us", "our").
By using our website, creating an account, placing an order, booking our services, or otherwise using our services, you agree to these Terms and Conditions. Please read them carefully before using our services.
Definitions
"Katsu Later" refers to Neighbour's Flavours Ltd trading as Katsu Later.
"We", "us" and "our" refer to Neighbour's Flavours Ltd t/a Katsu Later.
"Service" refers to our website, online ordering, collection, delivery, catering, event and food service operations.
"User", "you" and "your" refer to website visitors, customers and users of our services.
Cookies
We employ the use of cookies. By using Katsu Later's website, you consent to the use of cookies in accordance with our Privacy Policy.
Cookies may be used to enable certain functionality, improve your experience, remember preferences and help us understand how our website is used. Some third-party service providers, affiliate partners or advertising partners may also use cookies in accordance with their own policies.
License
Unless otherwise stated, Neighbour's Flavours Ltd t/a Katsu Later and/or its licensors own the intellectual property rights for all material on the Katsu Later website. All intellectual property rights are reserved.
You may view and/or print pages from our website for your own personal use, subject to the restrictions set out in these Terms and Conditions.
You must not:
Republish material from the Katsu Later website;
Sell, rent or sub-license material from the Katsu Later website;
Reproduce, duplicate or copy material from the Katsu Later website for commercial purposes;
Redistribute content from Katsu Later unless it has specifically been made available for redistribution.
User Comments
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Certain parts of our website or social media platforms may allow users to post comments, reviews, photographs, videos or other content ("User Content").We do not necessarily screen, edit or review User Content before it appears publicly. User Content reflects the views and opinions of the individual who posts it and does not necessarily reflect the views or opinions of Neighbour's Flavours Ltd t/a Katsu Later.To the extent permitted by law, we shall not be responsible or liable for any User Content or for any loss, liability, damages or expenses arising from its use or publication.We reserve the right to monitor and remove any User Content which we reasonably consider inappropriate, offensive, misleading, unlawful or otherwise in breach of these Terms and Conditions.By submitting User Content, you confirm that:You have the necessary rights, permissions and authority to post the content;The content does not infringe the intellectual property or other rights of any third party;The content does not contain defamatory, offensive, indecent or unlawful material;The content does not invade another person's privacy or breach applicable laws;The content is not intended to promote unlawful activity or unauthorised commercial activity.You grant Neighbour's Flavours Ltd t/a Katsu Later a non-exclusive, royalty-free licence to use, reproduce, edit, publish and share User Content submitted publicly in connection with our business, marketing and promotional activities.
Hyperlinking to our Content
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The following organisations may link to our website without prior written approval:Government agencies;Search engines;News organisations;Online directory distributorsandOther organisations where permitted by applicable law.Links to our website must:Not be misleading;Not falsely imply sponsorship, endorsement or approval by Katsu Later;Not damage our reputationandBe appropriate within the context of the linking website.We reserve the right to approve or refuse other linking requests at our sole discretion.Approved organisations may link to our website using:Our corporate or trading name;The relevant website addressorAny appropriate description of our website or content.No use of our logo, branding or artwork is permitted without our prior written permission.
Iframes
Without prior written approval, you may not create frames around our web pages or use techniques that alter the visual presentation or appearance of our website.
Content Liability
We accept no responsibility or liability for content appearing on third-party websites linking to our website.
You agree to indemnify and defend us against claims arising from content on your website that infringes the rights of third parties or is unlawful, defamatory, obscene or otherwise inappropriate.
Reservation of Rights
We reserve the right, at any time and at our sole discretion, to request the removal of any link to our website.
We also reserve the right to amend these Terms and Conditions and our linking policy at any time.
By continuing to use or link to our website, you agree to be bound by the current version of these Terms and Conditions.
Removal of links from our website
If you find any link on our website objectionable, you may contact us and request its removal.
We will consider requests to remove links but are not obliged to do so or to respond directly to every request.
Whilst we endeavour to ensure that information on our website is accurate and up to date, we do not guarantee its completeness, accuracy or availability.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and its use.
Nothing in these Terms and Conditions shall:
Limit or exclude liability for death or personal injury caused by negligence;
Limit or exclude liability for fraud or fraudulent misrepresentation;
Limit or exclude any liability that cannot legally be limited or excluded under applicable law.
Where our website and its information are provided free of charge, we shall not be liable for any loss or damage arising from their use, except where liability cannot legally be excluded.
Refund/Cancellation Policy
Orders may be cancelled up until the point that preparation has begun.
Once preparation of an order has begun, the order cannot normally be cancelled or refunded, except where required by law or where we agree otherwise at our discretion.
If a refund is applicable, it will normally be processed using the original payment method.
Nothing in this policy affects your statutory rights.
Online Sale Terms
Ordering
You must ensure that all information provided when placing an order is accurate, complete and up to date.
You are responsible for checking your order before completing payment, including selected items, quantities, collection or delivery details and any relevant dietary or allergen requirements.
Prices and availability are subject to change without notice. We reserve the right to withdraw or amend menu items, promotions and services at any time.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of pricing errors, suspected fraud, technical issues or circumstances beyond our reasonable control.
Payment
Payment must be made using one of the payment methods made available through our website or point of sale systems.
All card payments are processed securely through third-party payment providers.
Collection and Delivery
Where collection or delivery is offered, availability may be limited by location, operating hours and capacity.
Delivery areas may be changed or restricted at our discretion.
Any delivery or collection times provided are estimates only and are not guaranteed.
While we will make reasonable efforts to prepare and deliver orders within the estimated timeframe, we shall not be responsible for delays caused by circumstances beyond our reasonable control.
Customers are responsible for ensuring that someone is available to receive a delivery and that the delivery address and contact details provided are accurate.
Allergens and Dietary Requirements
Our food is prepared in environments where allergens may be present.
While we take reasonable precautions, we cannot guarantee that any item is completely free from allergens or traces of allergens.
Customers with allergies or dietary requirements must contact us before placing an order if they require further information about ingredients or allergen content.
You should not rely solely on menu descriptions when making decisions relating to allergies or dietary requirements.
Promotions, Competitions & Community Milestones
From time to time, Katsu Later may run promotions, giveaways, competitions, community campaigns or menu unlock milestones.
Specific terms may apply to individual promotions or campaigns and will be published alongside the relevant promotion.
We reserve the right to amend, suspend or withdraw promotions at any time where reasonably necessary.
Unless otherwise stated, promotions cannot be exchanged for cash, transferred or combined with other offers.
Instagram Community Campaign
Katsu Later may operate community-based campaigns through social media, including campaigns where customers who share Katsu Later content and tag our official social media account may have their Instagram username or handle displayed on our food trailer or other promotional materials.
By voluntarily participating in such campaigns and tagging Katsu Later in publicly shared content, you acknowledge and agree that:
We may identify and record your publicly available Instagram username or handle;
Your username or handle may be displayed on our food trailer, website, social media or other promotional materials;
The display of your username or handle does not entitle you to payment, ownership, compensation or any other benefit unless specifically stated;
We may determine eligibility and participation at our reasonable discretion;
We reserve the right to refuse, remove or exclude any username or handle that is offensive, inappropriate, misleading or otherwise unsuitable;
Once a username or handle has been physically applied to a trailer or promotional material, immediate removal may not always be possible.
Community milestones may be used to unlock menu items, promotions or other rewards. The nature, timing and availability of any unlocked item or reward will be determined by Katsu Later and may be changed where reasonably necessary.
General
These Terms and Conditions are governed by the laws of England and Wales.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision.
Contact Information
For questions regarding these Terms and Conditions, please contact:
Neighbour's Flavours Ltd t/a Katsu Later
Contact details are available on our website.
By using our website or placing an order with Katsu Later, you confirm that you have read, understood and agreed to these Terms and Conditions.